Shipping policy
Processing
We pack your order as soon as we can and send you a tracking link by email the moment it ships.
Delivery times
| Country | Estimated delivery after shipping |
|---|---|
| United States | 6–10 business days |
| Canada | 6–9 business days |
| United Kingdom | 6–10 business days |
| Ireland | 6–10 business days |
| Australia | 6–10 business days |
| New Zealand | 6–10 business days |
These are estimates. Busy periods and customs checks can add a few days.
Shipping cost
- Free shipping on every Buy 4, Get 2 FREE kit and every Buy 6, Get 4 FREE kit, and every order over $40 (or the local equivalent).
- Buy 2 kit on its own: US $10.99 · UK £9.00 · Canada CA$16.00 · Ireland €9.95 · Australia A$22.00 · New Zealand NZ$20.00. You see the exact amount in your cart and at checkout.
- Subscribe & Save refills of the Buy 4 and Buy 6 kits ship free. Buy 2 refills ship at the standard rate (free once the order is over $40 or the local equivalent).
Tracking
You'll get a tracking link by email as soon as your order ships. You can also follow it any time on our Track Your Order page.
Customs and taxes
Prices are shown in your local currency. Most orders arrive without extra fees. If your country charges import tax or duty on your order, it is collected by your local carrier; contact us and we'll help.
Lost or damaged parcels
If your parcel is lost or arrives damaged, email support@lullacollar.com and we'll help. Damaged items are always replaced or refunded. Lost parcels are replaced or refunded after a carrier claim. See our Refund Policy.